MDC Custom Pet Embroidery Sweatshirt
Introducing MDC exclusive customization line, celebrate your loyal, lovely fur-friends by wearing them on your heart! 🐕 🐈
🐾 How does it work 🐾
- Upload your pet's photo via this page and place the order. For the best results, please provide a clear picture with good lighting.
- Upon receipt, our partnered embroidery artist will start creating the artwork draft. Please make sure to provide your email address during checkout (this is important for us to contact you for revisions)
- Once the draft is done, we will email it to you and you can request up to two free revisions. Additional revisions are available for $35 AUD to compensate our artists time.
- Please make sure you check your email spam folder (especially Hotmail). Please reach out to us if you have not received your draft in 3 days.
- You must approve your proof within 5 days. After that, it will be auto-approved and sent for production. We can't make changes once it's in production.
- If you want to change the picture entirely, there's a $50 AUD fee to rework the photo. Each artwork takes 2 hours to create. This provides for our artists time.
- Shipping and delivery is 3-4 weeks from your order date.
Please note:
- Due to the nature of this custom product, we cannot provide refunds or cancellations within 24 hours of placing an order or if we've already completed the artwork within that time.
- Once an order is placed, we cannot change the sweatshirt color.
MyDearCloset offers free international air freight shipping for qualified orders in the following countries:
Australia:
Free for orders above $70 AUD;
$9 AUD flat fee shipping otherwise.
New Zealand:
Free for orders above $98 AUD;
$12 AUD flat fee shipping otherwise.
US & Canada:
Free for orders above $120 AUD;
$12 AUD flat fee shipping otherwise.
Real time exchange rate applied at checkout.
If you reside outside of the above countries and would like to place an order, please chat with our support team for availability.